Privacy Policy
Last updated: March 2026
1. Introduction
At One Ninety One (oneninetyone.shop), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding it.
By using our website, you agree to the practices described in this policy.
2. Information We Collect
When you visit our website or place an order, we may collect the following:
Personal Information
- Full name
- Email address
- Phone number
- Shipping address
Payment Information
- We do not store your payment details. All transactions are processed securely through third-party payment gateways.
Technical Information
- IP address
- Browser type and version
- Pages visited and time spent on site
- Referring URLs
3. How We Use Your Information
We use the information collected to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to customer support queries
- Improve our website and shopping experience
- Send occasional promotional emails (only if you’ve opted in)
We do not sell, rent, or trade your personal information to third parties.
4. Sharing Your Information
We may share your information with trusted third parties solely to operate our business, including:
- Shipping & logistics partners — to deliver your order
- Payment gateway providers — to process transactions securely
- Website hosting & analytics services — to maintain and improve our site
All third parties we work with are required to handle your data securely and only for the purposes specified.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember items in your cart
- Understand how visitors use our site
- Improve site performance
You can disable cookies through your browser settings. Note that some features of the website may not function properly if cookies are disabled.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order-related data is typically retained for a minimum of 3 years for accounting and legal compliance.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at hello@oneninetyone.shop
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.
10. Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this page periodically.
12. Contact Us
For any privacy-related concerns or requests: hello@oneninetyone.shop